User Experience & Service designer based in London

Relocating to Copenhagen, May 2018
(Originally from Sydney, Australia)

I’m a strategic User Experience and Service Designer who focuses on understanding user needs through research. My formal training in industrial design places an emphasis on prototyping and testing designs with real users.

Combining a robust understanding of User Experience, User Interface & Service Design practices allows me to deliver a high level of finish on broad range of projects. My experience with Sketch, Principle, Invision, After Effects, and Axure, equips me with the skills to produce work efficiently and effectively.

The last 2 years in London have allowed me to work and build a studio with the great people at Designit, as well as freelance for CX Partners and Nice Agency. During this time I've lead projects with companies like Lloyds Banking Group, Eurostar, Castrol, BP and Euroconsumers to deliver projects that provide user value at scale. 

As a consultant at Tigerspike and Symplicit, I worked on projects for Indosat, NSW Family and Community Services, Telstra, Rockend and Westpac.

During my time at Canon’s research and development company, CISRA, I focused on the future of digital interfaces. This included augmented reality for heads-up displays and projection, as well as interfaces for cameras and printers.

Get in touch to see examples of my work.

DESIGNIT

Senior Designer
Sep 2016 – Present

Leading Digital Transformation projects with companies like Lloyds Banking Group, Castrol & BP to deliver projects that provide user value at scale.

FREELANCE

Senior User Experience Designer
Jul – Sep 2016

Working with Nice Agency, CX Partners & Designit on a range of projects for clients in the consumer goods, travel, financial & energy sectors.

TIGERSPIKE

Senior User Experience Designer
Jan 2016 – May 2016

Collaborated with directors, user experience and interface designers, and developers to deliver strategic projects. Lead research projects and explore design opportunities and produce vision roadmaps. 

Developed UX design principles for a large government human services digital solution. Successfully collaborated and delivered an intensive telecommunications project with a leading management consultancy on site in Jakarta, Indonesia.

SYMPLICIT

Senior User Experience Designer
Oct 2014 – Dec 2015

Delivered experience design projects in consultation with Directors, Management and Project Management. Collaborated with Directors, Leads and Management to establish project goals, activities, deliverables and success metrics. Delivered on-time and on budget and manage the day-to-day efforts of creating deliverables. 

Contributed to an active understanding of the Symplicit experience design process and advocated this methodology and philosophy to clients, potential clients and other UCD professionals.

Assisted Lead UX practitioners in the execution of a full range of user-based testing and evaluation methods such as heuristic evaluations, user-testing and concept testing with prototypes, contextual inquiries, diary studies, group sessions and survey creation.

CISRA

User Experience Designer
Dec 2012 – Jul 2014

Researched and develop concepts for Canon’s markets: consumer, medical and commercial. Generated use cases and explored each concept stage using sketching, storyboarding, illustration and video presentations. Produced high quality in-house concept videos and presentation material within a short timeframe. 

Managed fluid communication between international clients at Canon Inc. Japan by ensuring concepts were executed with a high level of clarity. Conducted user observations and testing. 

Offered a full-time role after demonstrating initiative as an intern.